Trailhead Web Design & Web Hosting, Fort Collins, Colorado    
 
 
Trailhead Web Design

Support - Frequently Asked Questions

How do I access my webmail?
Go to www.yourdomainname.com/mail

What is my POP3 Mail Server (used for checking mail)?
mail.yourdomainname.com

What is my SMTP Server (used for sending mail)
mail.yourdomain.com (ex. mail.trailheadweb.com)*
*If this setting fails, please contact your ISP.
Some ISP's require you to use their SMTP settings.

What is WebMail Login (Username) / Email Username?
Your complete email address (ex. support@trailheadweb.com)

How do I access my hosting control panel?
Go to www.trailheadweb.com/controlpanel

How do I retrieve my hosting control panel password?
Go to www.trailheadweb.com/controlpanel and click on Lost Password. The password will be emailed to your contact email that we have on file.

How do I see my billing statements?
All of your billing statements are available in your hosting control panel under "View Invoice History"

How do I update my billing information (Control Panel)?
You can update your payment information in your hosting control panel under "Manage Billing Information".

How do I update my billing information (Account Manager)?
You can update your payment information in your account manager.
Click here to login to your account manager.

 

 

 

web hosting package t250  
99.9% uptime  
secure linux servers  
dedicated control panel  
1000 mb data storage  
20 gb data transfer  
1 hosted web site  
10 email accounts  
spam & virus filtering  
wordpress  
site statistics  
daily back-ups  
$9.95/month  
Sign up for web hosting  
   
web hosting package t500  
99.9% uptime  
secure linux servers  
dedicated control panel  
2000 mb data storage  
30 gb data transfer  
2 hosted web sites  
15 email accounts  
spam & virus filtering  
wordpress  
site statistics  
daily back-ups  
$14.95/month  
Sign up for web hosting  

 

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